What’s wrong with the WeChat mobile phone without internet connection? Analysis of hot topics on the Internet in the past 10 days
Recently, many users reported that WeChat on their mobile phones was suddenly unable to connect to the Internet, triggering widespread discussions. This article will combine the hot content of the entire network in the past 10 days, analyze possible causes and provide solutions, and also attach relevant statistics.
1. Ranking of hot topics on the Internet in the past 10 days

| Ranking | topic | heat index | Main discussion platform |
|---|---|---|---|
| 1 | WeChat network connection problem | 9.2 | Weibo/Zhihu/Tieba |
| 2 | 5G network coverage progress | 8.7 | Douyin/Kuaishou |
| 3 | Mobile phone data package tariff adjustment | 7.9 | WeChat public account |
| 4 | Popularity of Wi-Fi6 routers | 7.5 | Station B/Xiaohongshu |
2. Five possible reasons why WeChat is offline
Based on technical forums and user feedback, we have compiled the following common reasons:
| Reason type | Proportion | Typical symptoms |
|---|---|---|
| Network setup issues | 35% | Only WeChat cannot connect to the Internet, other APPs are normal |
| Carrier network failure | 25% | All users in the area are affected |
| WeChat server exception | 20% | Sudden large area cannot log in |
| Mobile phone system problems | 15% | Problem solved after restarting |
| Account abnormality | 5% | Prompt "Network connection failed" |
3. Step-by-step solution
1.basic check: Confirm that the mobile data/Wi-Fi switch is turned on and try to switch to airplane mode.
2.Network test: Open the browser and visit the web page to confirm whether the basic network is normal.
3.Application troubleshooting: Enter phone settings → Application management → WeChat → Clear cache
4.Depth processing: If it still doesn’t work, you can try to uninstall and reinstall WeChat (note to back up chat history in advance)
4. Q&A on high-frequency user issues
| question | solution | validity |
|---|---|---|
| WeChat prompts "The current network is unavailable" | Check whether the date and time settings are correct | 92% |
| Only WeChat group chat failed to load | Turn off the "Wi-Fi download only" setting for group chats | 85% |
| Send pictures and keep spinning | Modify DNS to 8.8.8.8 or 114.114.114.114 | 78% |
5. Advice from technical experts
1. Regularly update WeChat to the latest version to avoid compatibility issues
2. In complex network environments, it is recommended to turn off background functions such as "WeChat Sports"
3. When using corporate Wi-Fi, you may need to contact the network administrator to open WeChat related ports.
4. Dual-SIM users are advised to set the traffic card as the primary card to avoid network instability with the secondary card.
6. Latest network optimization trends
According to the latest data from the Ministry of Industry and Information Technology, the national 4G/5G network coverage rate has reached 98.7% in the third quarter of 2023, but there are still signal blind spots in some areas. It is recommended that users check the real-time network status through the operator's official APP.
If the problem persists, you can call the WeChat customer service hotline 0755-83765566, or submit problem feedback through the "WeChat Team" public account. Normally, network connection issues can be effectively resolved within 24 hours.
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